Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Oak Tree Threads, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Oak Tree Threads, LLC. Oak Tree Threads, LLC offers this website, including all information, tools, products, and services available through this site, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting oaktreethreads.com (the “Site”) and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available on our Site.
These Terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our Site. Your continued use of the Site following any changes constitutes acceptance of those changes.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or place of residence, or that you are the age of majority and have given consent for any minor dependents to use this Site under your supervision.
You may not use our products or services for any illegal or unauthorized purpose or violate any applicable laws, including copyright and intellectual property laws.
You must not transmit viruses, malware, worms, or other harmful code through the Site.
A breach or violation of these Terms may result in termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or cancel an order when reasonably necessary, including in cases of suspected fraud, misuse, violation of these Terms, or other unlawful activity.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or Site without our express written permission.
The headings used in these Terms are included for convenience and do not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure information on our Site is accurate and current. However, occasional errors, inaccuracies, or omissions may occur.
Information provided on the Site is for general informational purposes. Product details, availability, pricing, promotions, shipping estimates, and other information may change from time to time.
We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.
SECTION 4 – PRICES & CHANGES TO SERVICES
Prices for our products are subject to change without notice.
We reserve the right to modify, discontinue, or change products, services, promotions, or portions of the Site at any time.
We are not responsible for losses resulting solely from a modification, price change, suspension, or discontinuation of a product or Service except as otherwise required by applicable law.
SECTION 5 – PRODUCTS & SERVICES
Certain products or services may be available exclusively online through our Site.
Each item may be printed specifically for the customer who orders it. Please carefully review product descriptions, sizing information, colors, designs, personalization, and other product details before placing your order.
Returns are subject to our separate Return & Exchange Policy.
We make every reasonable effort to display product colors and images accurately. However, we cannot guarantee that your device or screen will display colors exactly as they appear on the physical product.
Product photos and mockups are intended to represent the final product as accurately as possible, but slight variations in placement, size, color, or appearance may occur.
We reserve the right to limit quantities, discontinue products, change product descriptions or pricing, or restrict sales when reasonably necessary.
SECTION 6 – CUSTOM & UPLOADED DESIGNS
Oak Tree Threads may allow customers to submit custom designs, artwork, images, text, logos, photographs, or other materials for use on personalized products.
By submitting or uploading content to us, you represent that you own the content or otherwise have the necessary rights and permission to use and reproduce it.
You agree not to submit content that infringes another person's or organization's copyright, trademark, intellectual property, privacy, publicity, or other legal rights.
We reserve the right to decline or cancel custom orders containing content that we believe may violate applicable law, intellectual property rights, or these Terms.
The customer is responsible for reviewing the spelling, wording, images, artwork, sizing, and other customization information submitted with an order.
Custom and personalized products are subject to the terms outlined in our Return & Exchange Policy.
SECTION 7 – BILLING & ORDER INFORMATION
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including orders that appear fraudulent, unauthorized, intended for unauthorized resale, or otherwise violate these Terms.
If we change or cancel an order, we may attempt to notify you using the email address, billing information, or phone number provided at checkout.
You agree to provide current, complete, and accurate purchase, shipping, billing, and account information.
Please carefully review your order before submitting it. Because products may enter production shortly after an order is placed, changes or cancellations cannot be guaranteed once an order has been submitted.
For information regarding returns and store credit, please review our Return & Exchange Policy.
SECTION 8 – SHIPPING & DELIVERY
Shipping and delivery estimates provided by Oak Tree Threads are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by carriers, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Some orders may arrive in more than one package depending on the products included in the order.
If you experience an issue with your shipment or believe an item is missing, please contact us at shopoaktreethreads@gmail.com.
SECTION 9 – OPTIONAL & THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we do not control.
Your use of third-party tools is at your own discretion and may be subject to the terms and privacy policies of those third parties.
We may add new services, features, tools, or resources to the Site in the future. Such features will also be subject to these Terms.
SECTION 10 – THIRD-PARTY LINKS
Certain content, products, or services available through our Site may include links or materials from third parties.
Third-party links may direct you to websites that are not owned or controlled by Oak Tree Threads, LLC.
We are not responsible for the content, privacy practices, accuracy, products, or services of third-party websites. We encourage you to review the applicable policies of third-party websites before completing transactions or providing personal information.
SECTION 11 – REVIEWS, COMMENTS & SUBMISSIONS
If you submit reviews, comments, feedback, photos, suggestions, ideas, or other materials to us, you represent that you have the right to submit that content.
Your submissions must not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights.
Submissions may not contain unlawful, abusive, obscene, defamatory, misleading, or malicious content or computer viruses or malware.
We reserve the right to remove content that violates these Terms or applicable law.
SECTION 12 – PERSONAL INFORMATION
Your submission and use of personal information through our Site is governed by our Privacy Policy.
SECTION 13 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct errors, update information, or cancel orders affected by material errors or inaccuracies, subject to applicable law.
SECTION 14 – PROHIBITED USES
You may not use the Site or its content:
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For unlawful or fraudulent purposes.
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To violate applicable federal, state, or local laws or regulations.
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To infringe upon our intellectual property rights or the rights of others.
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To submit false or misleading information.
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To upload or transmit viruses, malware, or other malicious code.
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To collect or track another person's personal information unlawfully.
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To spam, phish, scrape, crawl, or otherwise misuse the Site.
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To interfere with or circumvent security features of the Site.
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To harass, threaten, abuse, defame, or unlawfully discriminate against others.
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To engage in conduct that could damage Oak Tree Threads, our customers, or the operation of our Site.
We reserve the right to terminate or restrict access to our Site for violations of these prohibited uses.
SECTION 15 – INTELLECTUAL PROPERTY
Unless otherwise indicated, content created and owned by Oak Tree Threads, LLC, including our business name, branding, graphics, original designs, photographs, written content, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, sell, modify, or commercially use our protected content without permission.
Third-party trademarks, logos, artwork, or other intellectual property displayed on products remain the property of their respective owners and are used only where Oak Tree Threads has the appropriate authorization or rights to do so.
SECTION 16 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that use of our Site will always be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by applicable law, the Site and Services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Oak Tree Threads, LLC and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or products purchased through the Site.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
SECTION 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Oak Tree Threads, LLC and its owners, employees, affiliates, contractors, service providers, and partners from claims arising from your violation of these Terms, applicable law, or the rights of a third party.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.
SECTION 19 – TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our Services at any time.
If we reasonably believe you have violated these Terms, we may suspend or terminate your access to the Site or Services as permitted by applicable law.
Any obligations or liabilities incurred before termination will survive termination where applicable.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Exchange Policy, and other policies posted on the Site, constitute the agreement between you and Oak Tree Threads, LLC regarding your use of the Site and Services.
Failure by us to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.
SECTION 21 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by and construed in accordance with the applicable laws of the State of Ohio and the United States, without regard to conflict-of-law principles.
SECTION 22 – CHANGES TO THESE TERMS
We reserve the right to update or change these Terms from time to time.
The most current version will be available on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 23 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Oak Tree Threads, LLC
Email: shopoaktreethreads@gmail.com
Website: oaktreethreads.com